Workshops
Conflict & Negotiation Skills
Customer Service
Leadership Skills
Motivational Management & Recognition Skills
Project Management
Team Building Skills
Conflict & Negotiation Skills
The
Conflict Master Course
Taming the Conflict Dragon
Develop new approaches and solutions to deal with conflicts effectively.
This workshop focuses on conflict and violence prevention.
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Customer Service
Handling Tough Calls
Provide outstanding service and increase callers satisfaction and loyalty.
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Leadership Skills
StratLead
The Leadership Communications Workbook
The Leadership LaunchPad Seminar
Improve performers' autonomy through a developmental cycle.
Polish your skils to become a charismatic and effective leader.
Develop, implement and "sell" your vision and goals.
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Motivational Management & Recognition Skills
Motivational Performance Management (MPM)
Review motivational theories and bring an entire organization to higher standards of performance.
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Project Management
The Art of People Management
Acquire skills to manage people and projects.
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Team Building Skills
Team Roles Analysis
Maximize team development through involvement and problem solving.
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