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Conflict Resolution Video
Director: Ray Bright
Audience: individuals at different levels of the organization
Timing: 19 mn.
Produced: 2004 |
Making Conflict Resolution As Easy As ABC
Conflict resolution skills are absolutely vital to a successful environment and positive relationships. Clear and well-narrated, this video presents an overview of the five main conflict styles to manage any situations with ease.
Includes a Leader's Guide.
Outcomes
- Learning how and when to employ the styles to respond productively to conflict and negotiation situations.
- Analyzing the two factors that matter most in solving conflicts: the outcome and the relationship.
Model
The Conflict Resolution Video is based on the self-assessment Assessing Behavior in Conflict. The main styles are: Accommodate, Avoid, Compete, Compromise, and Collaborate.
How to use it?
The Conflict Resolution Video is an excellent way to introduce the importance and principles of conflict resolution and to make administering, scoring and interpreting the self-assessment easier for both the instructor and the participants. It is a perfect tool for training programs on:
- Conflict Resolution Skills
- Problem Solving
- Communication/Listening Skills
What do you need?
Order one video for each instructor.
Leader's Guide includes:
- Notes on the video program
- Suggested exercises
- Questions to debrief each style
- A reproducible participant's handout
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Optional
- Order one self-assessment per participant to understand their style and how to deal better with others'.
- Order one reference card per participant as a reminder of the model and tips for choosing the best style in a specific situation.
- Order one 360-degree feedback pack per participant to obtain and analyze results from peers, team members and managers.
- Order one cards activity for groups of 2-6 persons to bring entertainment to the event. Participants need to match the cards to their correct style, which challenges them to recognize specific conflict behaviors.
Workshop
Please see our Conflict Master Course for more details. Thank you.
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Discount Levels
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1
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2-4
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5+
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| Video |
$695.00
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$645.00
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$595.00
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| Self |
$7.95
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$7.15
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$6.75
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| Ref. Card |
$2.00
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$1.80
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$1.70
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| Feedback |
$9.95
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$8.95
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$8.45
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| Game |
$25.95
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$23.35
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$22.05
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*For copyright protection videos are not returnable, please order a preview version. Thank you for your understanding.
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Related Products
Assessing Behavior in Conflict
(assessment)
Conflict Cards Activity
(game)
The Conflict Master Course
(workshop)
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