Conflict Resolution Video

Managing conflict situations with ease and professionalism

Good conflict resolution skills are absolutely vital to a successful environment. They save time and broaden the variety of people you can communicate with. Research shows that managers now spend about 20 percent of their time on conflict resolution.

This well-narrated program demonstrates the five positions people can take when conflict arises: Avoiding, Accommodating, Competing, Compromising or Collaborating; and illustrate the outcomes of each given style.

Learning Outcomes

  • Discover how and when to employ each style.
  • Learn the two basic dimensions of human behavior in conflict situations.

The 5 Conflict Styles

• Accommodate: You put aside your needs and give in to the other person’s demands.
• Avoid: You postpone or prevent the conflict and neither party wins.
• Compete: You seek to win your position at the expense of the other party.
• Collaborate: You cooperate with the other party to find a mutual resolution.
• Compromise: You resolve the conflict quickly and efficiently.


How to use it?

The Conflict Resolution Video is an excellent way to introduce the importance and principles of conflict resolution and to make administering, scoring and interpreting the self-assessment easier for both the instructor and the participants. It is a perfect tool for training programs on:

  • Conflict Management
  • Problem Solving
  • Communication

For Your Training

Video*, $595.00, DVD

Add To Cart

Clear and well narrated, this video presents the five conflict styles in real situations. Includes a Leader’s Guide.

Running time: 20 min.

The Leader's Guide includes:

  • Notes on the video program
  • Suggested exercises
  • Questions to debrief each style
  • A reproducible participant's handout

Discount Levels
1
2-4
5+
Video
$595.00
$535.50
$505.75

 

*Note: For copyright protection videos are not returnable, please call us to request a preview version or watch the video now. Thank you for your understanding.
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