Resources
We offer a number of free tools and activities for training professionals, HR executives, managers, directors, and professors. The content is updated frequently, so please check back for newly added materials.
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Activities & Worksheets
Personal Conflict Experience - Download PDF ** (224KB)
Take a few minutes to rate and score your satisfaction with conflict situations and their outcomes.
Meeting Planner - Download PDF ** (64KB)
Generate creative group ideas at the next meeting.
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White Papers
Bottom Line - Read Now
These six pathways to success demonstrate why people are the more importance than profits.
Boost Motivation in Three Minutes - Read Now
Quick and easy test to get exceptional performances and a high level of commitment and enthusiasm from employees.
Conflict Management Tips for Executives - Read Now
The executive's role can and should involve conflict management on a routine basis.
The Eight Secrets of Powerful Negotiation - Read Now
Discover the eight negotiating successes that executives use.
Eleven Negotiation Mistakes You Do Not Want to Make - Read Now
Why is talking a mistake? Don't give away any unnecessary information and DO follow the following advice.
Five Ways to Jump-start Your Innovation - Read Now
Five steps to try if you are short on ideas.
Getting Organized! - Read Now
Take control of your work to handle any challenges.
Positive Leadership - Read Now
Leaders can explore their impact with the following discussion questions.
Presentation Skills - Read Now
What can trainers and coaches do to guide effective and efficient meetings?
Retaining the Anxious and Timid - Read Now
Managers can improve risk-taking and problem-solving skills in their timid workforce.
What Entrepreneurs Can Learn From Artists - Read Now
Four rules to follow that spark innovative ideas.
Working the Room - Read Now
Show confidence and socialize with people to make a difference in your professional advancement and personal development.
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PowerPoints
Dealing with Difficult People - Download PDF ** (13.8 MB)
This presentation was delivered at the National Conference of State Legislatures in Boston.
Managing Morale - Download PDF ** (3.4 MB)
This presentation was delivered at the Mission College in San Francisco.
Motivating & Rewarding Employees - Download PDF ** (8.6 MB)
How to Stimulate and Maximize Performance
This presentation was delivered at the New York Incentive Show.
Motivational Leadership I
- Download PDF ** (4.9 MB)
Leading the Way to Water - The Natural Approach to Top Performance
This presentation is based on the book Making Horses Drink and was delivered at the AMSA conference.
Motivational Leadership II- Download PDF ** (3.9 MB)
This presentation is based on the book Making Horses Drink and is ideal for managers in non-profit organizations.
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Snapshots
Are Overworked Employees Happy? - View Article **
The finding of a workload-satisfaction survey.
Management of Conflict at Work - View Article **
Results from a world-wide survey on time spent on conflict at work.
The Retention of Learning - View Article **
This research shows what behaviors are associated with learning success.
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