Alexander Hiam “The requirements for success in business are changing,” says Hiam.  “We know we need flexible, adaptive, fast-learning organizations, but many managers struggle to create these qualities in their employees. In Making Horses Drink, I give people the tools that will make them effective leaders.”

For more than 14 years, Alexander Hiam has been a successful manager, speaker, consultant, educator, and writer who dedicates his professional life to sharing valuable management techniques. He has lectured in MBA programs at Western New England College and American International College and was on the faculty of the School of Business at U. Mass Amherst for five years as a visiting professor.

He also has trained hundreds of government employees for the City of New York and Calgary, the U.C. Coast Guard and other organizations, and also shares his knowledge and experience as a keynote speaker at various business functions across the country. Mr. Hiam speaks frequently to professional audiences in many industries and throughout the country and has also appeared at several national conferences and T.V. shows to speak about his work and his publications.

He contributed to magazines such as the Harvard Business Review, and wrote his first book, The Vest-Pocket CEO: Decision-Making Tools for Executives. He worked with Ken Blanchard, Bob Nelson and Roy Lewicky, and was interviewed by the New York Post, USA Today, Training & Development Magazine, Futurist, and the LA Times.

Alexander Hiam has provided curriculum and leadership development and training for managers at a wide variety of organizations, including:
3M, Amazon.com, AMA, AT&T, Bank of America, Bayer Inc., Blue Cross Blue Shield, California State University, City of Calgary, City of New York, City Collage of San Francisco, Coca-Cola, Colgate/Palmolive, Cornell University, Drake University, Eaton Corp., Ernst & Young, Ford, G.M., HealthEast, H.E.B. Grocery, Home Depot, Kaiser Permanente, Kellogg’s, Library of Congress, Los Angeles Police Department, McLeod USA, Mobil/Exxon, Royal Caribbean Cruise Lines, S.C. Johnson & Sons, Sears Logistics Services, South Carolina H.R. Department, Synergies, U.P.S., United States Senate, U.S. Department of Agriculture, U.S. Department of Labor, U.S. Passport Agency, U.S. Postal Service, Volvo Corp., Walt Disney Parks & Resorts, Yankee Candle, Young & Rubicam.

He has authored and co-authored books on management and business development for a number of publishers, including the following:

- Mastering Business Negotiation (Jossey-Bass, 2006)
- Strategic Leadership Style Indicator (HRD Press, 2003)
- Motivational Management (AMA, 2002)
- Managing by Defining Moments (with Charles Schewe, Wiley & Son, 2002)
- Making Horses Drink: How to Lead & Succeed in Business  (Entrepreneur Press, 2002)
- The 24-Hour MBA (Adams Media, 2000)
- The Marketing Kit for Dummies (Wiley & Son, 2000)
- Motivating & Rewarding Employees (Adams Media, 1999)
- Dealing with Conflict Instrument (HRD Press, 1999)
- The Fast-Forward MBA in Negotiation and Deal-Making (with Lewicki, Wiley, 1999)
- The Portable MBA in Marketing, 2nd Edition (with Charles Schewe, Wiley, 1998)
- The Manager’s Pocket Guide to Creativity (HRD Press, 1998)
- Marketing for Dummies (IDG Books Worldwide, 1997, 2000)
- The Portable Conference on Change Management (HRD Press, 1997)
- The Entrepreneur’s Complete Sourcebook (Prentice Hall, 1996)
- Think Before You Speak (with Roy J. Lewicki, Wiley, 1996)
- Exploring the World of Business (with Ken Blanchard et al., Worth Publishers, 1996)
- Quality Function Deployment (AMA, 1994)
- Closing the Quality Gap (Prentice Hall, 1992)
- Adventure Careers (with Susan Angle, Career Press, 1992, 1996)
- The Vest-Pocket Marketer (Prentice Hall, 1991)
- The Vest-Pocket CEO: Decision-Making Tools for Executives (Prentice Hall, 1990)

• Communication Skills
• Conflict Resolution
• Creativity
• Management and Leadership Skills
• Decision-Making and Problem Solving
• Teambuilding and Development
  
  

1985-Present            Planning, business development, employee assessment and training, research, funding, product development and other tasks for clients including Coca Cola, HeathEast, The Vermont Country Store, Spalding Sports Worldwide, Kellogg’s, Texas Instruments. Clients have included small as well as large businesses and a variety of industries, including many high-tech startups.

1994-Present            Founded and runs a corporate training firm with two main lines of business:

Training Events: Design and deliver training programs and workshops for government and industry clients. Topics covered include leadership, motivational management, conflict management, creativity and innovation, negotiation, technology licensing, sales and marketing. Sectors covered include government, high tech, financial services, health care and manufacturing.

Training Products: Design, develop, produce and market a line of approximately 100 products for use by trainers and professors, including books and booklets, assessments and exercises, cases, and educational games.

Skilled in public speaking and writing (please see list of books) and facilitate small groups for problem solving, conflict/negotiation, planning, and idea-generating sessions.

Speak frequently to business groups and audiences of all sizes, from national conventions to local professional associations (video available upon request). Have taught classes in traditional academic settings as well as in a range of corporate universities and workshop formats. Have taught corporate communications and provided coaching and guidance to other trainers and managers.

Formal planning and analysis skills include experience in writing and analyzing business plans. Have also prepared research reports for The Conference Board and various consulting firms.

Have designed software interfaces for self-study and education markets, including a multi-module course on leadership in business settings.

1986                Master in Strategic Planning

                        U.C. Berkeley University

1980                BA in Anthropology

                        Harvard University

 Book of the Year, Executive Book Summary (Mastering Business Negotiation)