This assessment will help salespeople increase sales effectiveness by understanding themselves and others, to improve interpersonal relationships with customers, reduce tensions, and develop trust.
They will be able to uncover customer needs and accurately match them with the most appropriate products and services, to reduce stress that often develops from style differences between them and the customer and create an open and honest dialogue.
Skills Building Sections:
1) Identifying the strengths and weakness of their selling style.
2) Flexing to communicate with customers having opposite traits.
3) Flexing to communicate with customers having similar traits.
4) Reading various customer buying styles and adapting to these.
5) Creating an action plan for improving sales skills.
Outcomes
- Increasing sales... bottom line help close more sales.
- Identifying the client’s buying styles and adjust the approach accordingly.
- Understanding own selling style: when it works and where it doesn’t.
Model
The 32-item inventory measures preference for each style: Indirect/Direct, Reserved/Outgoing, Urgent/Steady, and Unstructured/Structured.
How to use it?
Selling with Insight is ideal for any customer representative, salesperson and managers. It is perfect for training programs or a self-development tool on:
- Sales & Negotiation
- Communication/Listening Skills
- Personality Types
- Interpersonal Skills
What do you need?
Order one assessment per participant.
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Discount Levels
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1-49
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50-99
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100+
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$16.00
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$14.40
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$13.60
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Handling Tough Calls
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