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Selling with Insight
Improving relationships and trust to win customers |
If your are looking to develop people selling skills and get results, Selling with Insights provides the perfect solution. Participants discover how people communicate, process information and make decisions, and can then adapt to the various customer buying styles.
They are able to uncover customer needs and accurately match them with the most appropriate products and services, to reduce stress that often develops from style differences, and to create a more open and productive dialogue.
No sale is ever perfect. There is always room for improvement.
Learning Outcomes
- Increase sales by learning successful techniques that impact customers.
- Identify the clients' buying style and adjust your approach accordingly.
- Understand your own selling style: when it works and where it doesn’t.
Skills Building Sections:
1) Identifying the strengths and weakness of your selling style.
2) Flexing to communicate with customers having opposite traits.
3) Flexing to communicate with customers having similar traits.
4) Creating an action plan for improving selling skills.
Model
• Indirect/Direct: How you express thoughts, present ideas, and assert yourself.
• Reserved/Outgoing: How you approach and respond to others.
• Urgent/Steady: The speed at which you make decisions and take action.
• Unstructred/Structured: How you structure time, organize tasks, and handle details.
