Transforming Negative Talk Recognizing and managing negative views and attitudes

When it comes to communication, what we say and how we say it are equally important. Regardless of the size of your business—whether large or small—effective communication skills are essential for success. Negative talking angers and alienated coworkers. One of the procedure used to eliminate or reduce such negative behavior is to learn an alternative behavior that communicates the same message, but is a positive form of communication.

Transforming Negative Talk assesses the overall level of positive and negative talk in your environment, and the sources and types of negative thoughts that might interfere with productivity, problem solving and teamwork. It engages you in transforming your communication patterns in order to produce positive, can-do attitudes in yourself and others.

Learning Outcomes

What are the benefits of improving interpersonal communication skills?

1) Even those who are individual contributors in the workplace need to be able to communicate effectively with bosses, customers, and suppliers. As a social species, we need to talk to each other to get the job done successfully.

2) We each have our own preferred style of communicating and use different strategies in different situations. As a result, there is a very real possibility of misunderstanding, confusion, or rudeness to emerge.

3) By increasing our repertoire of interpersonal communication skills, we can increase our overall effectiveness and perhaps our job satisfaction.

How Does It Work?

Individuals respond to 30 statements to indicate how widespread negative talks are in their environment and where they usually comes from.

Transforming Negative Talk is powerful, simple and approachable, and makes a great stand alone tool or an integral part of any existing program about:

• Communication
• Conflict Management
• Teamwork
• Interpersonal Skills

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